What is dental insurance and how does it work for you
Your dental plan is a form of compensation provided by your employer, or by you if you are self insured. You can expect your insurance company to reimburse you for a portion of our fee. That portion is determined by the contract between you or your employer and the insurance company. The higher the premium paid by you or your company, the more generous the reimbursement.
Although our dental practice is not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum reimbursement to which you are entitled. As a convenience to you, we will help you process your insurance claims in order for you to receive this maximum benefit. We will also gladly provide dental x-rays for a diagnostic report should your insurance company have any questions about the services provided.
At all times you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do that would violate our contract with you- a contract we feel morally obliged to honor.
Our office uses sophisticated software that calculates an estimate of your pending insurance payment and an estimate of your personal portion on the day and time of your visit. Your personal portion is due at walk-out after the service has been rendered. Our office will send you a monthly statement that reflects your payments and outstanding or paid insurance. Most insurance companies will respond to your claim within 4-6 weeks. Please call our office if your statement does not show your insurance within that time frame. Any remaining balance after your insurance has actually paid (and this actual payment can be more or less than the estimate or even in some cases zero), is your responsibility. Your prompt remittance is appreciated.
Please be aware you are fully responsible for all fees charged by our office, regardless of your insurance coverage.
